Consumer Experience for Hyundai Motor Finance – BBB serving San Diego, Orange and Imperial Counties

#hyundai motor finance

#

Hyundai Motor Finance

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business’ reliability or performance, and BBB recommends that consumers consider a business’ BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Closure Definitions

Complaint resolved through BBB process BBB records show the issues raised in the complaint have been resolved. Either customer confirmed the complaint has been resolved, or business confirmed the complaint has been resolved and customer did not respond to BBB correspondence informing customer that complaint will be considered resolved unless BBB hears otherwise from customer. BBB found business made good faith effort to resolve complaint but customer not satisfied with business response BBB found that business adequately addressed the disputed issues and made a good faith effort to resolve them; however, customer has informed BBB that he/she is not satisfied with the outcome. In some cases, business may have agreed to mediate or arbitrate the complaint but customer declined to participate in mediation/arbitration. Customer not satisfied with business response; BBB did not find business made good faith effort to resolve complaint BBB did not find that business adequately addressed the disputed issues and made a good faith effort to resolve them, and customer has informed BBB that he/she is not satisfied with the outcome. In some cases, customer may have agreed to mediate or arbitrate the complaint but business declined to participate in mediation/arbitration. BBB did not receive a response from business BBB did not receive a response from business after two attempts to contact business, and BBB communications with customer do not show that business contacted customer to resolve the complaint. BBB cannot process complaint This includes situations where BBB cannot locate business, business is no longer in business, or business is in bankruptcy and complaints must be submitted through bankruptcy trustee.

Industry Comparison Chart X

The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB s database of businesses located in San Diego, Orange and Imperial Counties. Businesses may engage in more than one type of business.





Leave a Reply

Your email address will not be published. Required fields are marked *